How to add a pickup date field to Shopify

Why Shopify's default 'pickup' option isn't enough

Shopify lets you mark a product as 'pickup available' and the customer sees a generic 'Pick up at [store]' option at checkout. That's fine for non-perishable items where the date doesn't matter. It falls apart for bakeries, florists, butchers, caterers, and any business where the pickup date is part of the order itself — not a scheduling afterthought.

What you actually need: a specific pickup date, a time slot within that date, capacity limits, blackout dates, and the whole thing flowing through to your POS so the front counter knows when to expect each customer.

Step-by-step setup

1. Install Print It My Way. The pickup date and time-slot fields are built into the personalizer. Install the app from the Shopify App Store.
2. Open the product and add a date picker. Add a date picker field with the label 'Pickup date'. This is the day the customer will collect the order.
3. Set your minimum lead time. For bakery/florist work, this is usually 24 or 48 hours. Set the picker so customers can't pick a same-day or next-morning pickup unless you really can fulfill it.
4. Block your closed days. Add Sundays, holidays, or any day you're closed as blackout dates. Customers will see them grayed out.
5. Add a time-slot field linked to the date. Add a second field of type 'Time slot' and link it to the pickup date field. Define your slots (e.g. 9-11am, 11am-1pm, 1-3pm) and how many orders each slot can hold.
6. Set capacity per slot. If you can hand off 10 orders per hour, set the slot capacity to 10. The slot will gray out once it's full so you don't oversell.
7. Test the full flow. Place a test order, pick a date and time, and confirm the order shows both fields on the line item. If you use Shopify POS, verify the pickup details show up there too.

Capacity limits — the part that prevents disaster

If you can produce 30 wedding cakes per Saturday, you need to stop selling Saturday slots when you hit 30. Without capacity limits, you'll oversell, customers will arrive expecting their cake, and you'll have to apologize and refund — both of which damage the brand.

Set capacity per slot, not just per day. A bakery can usually finish more cakes spread across morning pickup slots than concentrated in one. Time slots distribute the load so your counter staff isn't overwhelmed and customers don't queue.

Getting the pickup date into Shopify POS

Pickup dates only work if your counter staff can see them. Three options:

• Order tags — Print It My Way can auto-tag orders with the pickup date (e.g. 'pickup-2026-06-15') so POS can filter by it.
• Line-item properties on the receipt — the date and slot show up under the line item in POS by default.
• Daily exports — for kitchens that print a daily prep list, export tomorrow's orders by date and print as a sheet.

Whichever you pick, the goal is that staff can answer 'what's coming for pickup today' without opening 50 orders one at a time.

Handling no-shows and changes

Customers will miss their pickup. Have a policy:

• Holding period — how long you keep the order before refunding or discarding. 48 hours is common for perishables.
• Change window — how late a customer can reschedule. Common: 24 hours before pickup, after which it's locked.
• Notification — send a reminder email the morning of pickup and a 'still here, do you still want it?' email an hour past the slot.

Print It My Way handles the field; Shopify Flow or a simple email automation handles the notifications.

Frequently asked questions