Cancel or pause your PIMW Product Personalizer subscription

2 min read · Last updated May 27, 2026

Downgrade to Free (keeps all your configs)

1. PIMW Product Personalizer dashboard → Pricing.
2. Click Downgrade to Free.
3. You'll see which features you'll lose (photo upload, conditional logic, extra assignments).
4. Confirm. Downgrade is instant. All configurations preserved.

Pause billing (short-term)

Shopify doesn't natively support subscription pausing. If you need to pause for a season (e.g., seasonal store closes for 3 months), the cleanest approach is: downgrade to Free during the pause, re-upgrade when reopening. No data loss.

Uninstall the app completely

1. Shopify admin → Apps.
2. Find PIMW Product Personalizer → click Delete.
3. Widgets disappear from product pages immediately.
4. Historical orders keep their personalization data (stored on Shopify line items, not on the app).

Frequently asked questions

What is downgrade to free (keeps all your configs)?

PIMW Product Personalizer dashboard → Pricing . Click Downgrade to Free . You'll see which features you'll lose (photo upload, conditional logic , extra assignments). Confirm. Downgrade is instant. All configurations preserved.

What is pause billing (short-term)?

Shopify doesn't natively support subscription pausing. If you need to pause for a season (e.g., seasonal store closes for 3 months), the cleanest approach is: downgrade to Free during the pause, re-upgrade when reopening.

How do I uninstall PIMW Product Personalizer?

Shopify admin → Apps . Find PIMW Product Personalizer → click Delete . Widgets disappear from product pages immediately. Historical orders keep their personalization data (stored on Shopify line items, not on the app).